Your privacy is important to us. This notice explains our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personal information may be requested.

The information we collect
This notice applies to all information collected or submitted on the Timecode Systems Ltd website. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are:

  • Name
  • Address
  • Email address
  • Phone number
  • Credit/Debit Card Information

The way we use information

We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.

We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.

We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

You can register with our website if you would like to receive our catalogue as well as updates on our new products and services. Information you submit on our website will not be used for this purpose unless you complete the appropriate form.

Our commitment to data security
To prevent unauthorised access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

How you can correct your information
You can correct factual errors in your personally identifiable information by sending us a request that the error be amended – when placing an order, returning customers are always provided with the opportunity to update the information we hold for them. We NEVER store your credit card information on our webserver.

To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

How to contact us
Should you have other questions or concerns about these privacy policies, please call us at 01700 808 600 or send us an email at [email protected].

 

Contact Us

At Timecode Systems we want to make communication simple. If you have any questions or need support from a member of our experienced technical team please contact us.

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